Wash it cold, turn it inside out, and hang it to dry. That is the short answer for our printed tops. Heat is what shrinks cotton and stresses a print, so keeping heat out of the process is most of the job. This article covers our printed tees, hoodies and tanks, our embroidered joggers, and our embroidered caps.
The routine for printed tops and embroidered joggers
- Machine wash cold.
- Turn the garment inside out first, so the print faces away from the drum.
- Wash with like colours.
- Hang dry. If you use a dryer, tumble on low.
- No bleach.
- Do not iron directly on the print.
This is general care guidance for printed cotton garments. It is not a guarantee about any one piece. Most cotton shrinks a little once it meets real heat, and prints hold up longest when they are kept away from hot water, hot air and a hot iron. Washing cold and drying on a hanger deals with all three at once.
Embroidered caps
Caps stay out of the machine. Spot clean them with a damp cloth, then let the cap air dry. Do not wring the brim. This spot clean rule is for caps only. Our joggers are embroidered as well, but they are machine washable and follow the routine above.
Check the fit before the first wash
Try a new piece on before you wash it. Size exchanges are open for 30 days from the day you receive your order. On a size exchange you cover the return shipping and we cover sending the replacement out to you. Everything we make is made to order, so the replacement is produced from scratch as well. Production usually takes 1 to 3 business days, and up to 5 to 7 business days when orders are coming in fast, before the parcel is handed to the carrier.
If the size looks wrong, email support@shftdco.com before you wash or wear the piece. We will confirm the exchange conditions that apply to your order.
If it arrived damaged, faulty or wrong
Email support@shftdco.com before you send anything back. Include your order number. We reply within 24 hours. If the mistake is ours, you do not pay to return it, and we sort it out from there.
Washing does not affect your entries
Your entries are recorded when your order is paid. They are not tied to what happens to the garment afterwards. Once entries are awarded they are never removed, and that holds through a size exchange too. You can check the entries you hold on the My Entries page in the side navigation at account.shftdco.com. Sign in with the same email address you used on the order.