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Featured articles
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Giveaways
How to enter for free (no purchase necessary)
No purchase is necessary. There is a free mail-in route into this giveaway, and the Official Rules set out exactly how it works.
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Giveaways
What is a Fast Track pass?
A Fast Track pass is a one time digital purchase that earns entries on its own listed price. It is not a membership and it is not a subscription.
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Giveaways
How giveaways work
How SHFTD giveaways work: how entries are earned, when they are recorded after you order, the free entry route, and where the rules for each giveaway live.
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Giveaways
How the winner is picked
The winner is drawn at random, live and in public. How the draw is locked in before entries open, and what your odds actually mean.
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Returns
Returns and exchanges
How to exchange a size, who pays the return shipping, what to do if an item arrives faulty, and why your entries are safe.
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Orders & Shipping
Shipping times and carriers
Delivery time in Canada, split into production and transit, which carrier we use, and what tracking covers.
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Sizing & Fit
Size guide and how to measure
How to find the size chart for a product, measure a garment you already own, choose between two sizes, and what to do if the size is wrong.
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Orders & Shipping
Track your order
Where to find your tracking number, why tracking can look stalled, what to do if something looks wrong, and why shipping does not change your entries.
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Giveaways
- How are my entries calculated?
- How to enter for free (no purchase necessary)
- How the winner is picked
- What are my odds, and why do they keep changing?
- Who can enter the giveaway
- What is a Fast Track pass?
- How bonus entry codes work
- How to get more entries
- Extra entries from your cart subtotal
- How giveaways work
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5
Orders & Shipping
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1
Returns
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3
Sizing & Fit
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